Our doc was recently interviewed by the local HR department to a large company in the area. They too have difficulty extracting any information from dental insurance companies and wanted to get our feedback on the trends and needs we see most so they can better choose a plan for their employees.
Did I also schedule a cleaning? This is a common question we get when a patient comes in for their new patient experience.
We get the question all the time: "Are you accepting new patients?" The answer is, "Yes, of course we are!" We are always happy to welcome new patients